Legal

Privacy Policy

Effective Date: May 30, 2026 | Amanda Greenwood Realty Services LLC

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Amanda Greenwood Realty Services LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, phone number, physical address
  • Property preferences, search criteria, and transaction-related details
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and client feedback

2. How We Use Your Information

We use collected data for:

  • Providing and improving our real estate services
  • Communicating with you about your inquiries, property showings, and updates
  • Matching you with properties through MLS-connected search
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent
  • Complying with legal and regulatory obligations including those imposed by the Missouri Real Estate Commission, the National Association of REALTORS®, and applicable MLS bodies

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, property updates, customer support, and important communications.

Opt-In & Consent

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

  • You can cancel SMS notifications at any time by replying STOP
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately

Message Frequency & Content

  • Message frequency varies based on your interactions with our business
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent

Help & Support

For help, reply HELP to any message or contact us directly. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

For more details, see our SMS Program page.

4. How We Share Your Information

We share your information only as necessary to provide our services:

  • Service providers who help us operate our business (e.g., CRM platforms, email providers, IDX/MLS partners) under strict confidentiality agreements
  • Lenders, title companies, and other transaction parties when you authorize us to facilitate a real estate transaction
  • Government authorities or regulators when required by law

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and tailor content. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for marketing or SMS communications
  • Request a copy of the data we hold about you
  • Lodge a complaint with the appropriate regulatory authority

To exercise any of these rights, contact us at amanda@c21community.com.

8. Children's Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children. If we learn we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services following changes constitutes acceptance.

10. Contact Information

Questions or concerns about this Privacy Policy? Contact us:

Amanda Greenwood is a licensed REALTOR® affiliated with Century 21 Community. This Privacy Policy applies to Amanda Greenwood Realty Services LLC and her direct business activities. Information shared with Century 21 Community as part of a transaction is also subject to Century 21's privacy policies.